Introduction

Welcome to Erythro Labs Pvt. Ltd. ("Erythro Labs," "we," "our," "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, services. By using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

Definitions

• "User," "You," "Your": Refers to any individual or entity accessing or using our services.

• "Services": Refers to all diagnostic and pathology services, including package tests, individual tests, and home sample collection services, offered by Erythro Labs.

• "Website": Refers to our official website and any other online platforms operated by Erythro Labs.

Use of Services

1. Service Description

Erythro Labs provides diagnostic and pathology testing services, including but not limited to:

• Diagnostic test packages

• Individual pathology tests

• Home sample collection services

The details of each service, including test descriptions, prices, and processing times, are provided on our website. We reserve the right to modify or discontinue any service at any time without prior notice.

2. User Obligations

• Accurate Information: You agree to provide accurate, current, and complete information when using our services. This includes personal details, contact information, and any other information required for service delivery.

• Compliance with Laws: You agree to use our services in compliance with all applicable laws and regulations. You are solely responsible for any legal consequences arising from your use of our services.

• Account Security: You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.

3. Booking and Payment

• Booking Process: Services can be booked through our website or by contacting our customer support. You will receive a confirmation email or message upon successful booking.

• Payment: Payment for services must be made at the time of booking through our secure payment gateway, PhonePe. By providing your payment details, you authorize us to charge the specified amount.

4. Cancellation and Refunds

• Cancellation: You may cancel your order before the service is delivered by contacting us at support@erythrolab.com. Cancellations after service delivery are not eligible for a refund.

• Refunds: Refunds are processed according to our Refund Policy. Refunds will be issued to the original payment method used at the time of booking.

Test Monitor

At our facility, we ensure the highest standards of medical testing under the expert supervision of Dr. Shashikant Singh, a highly experienced and respected professional in the field.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Erythro Labs or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our website without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Erythro Labs shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our services. This includes, but is not limited to, any errors or omissions in content, delays in service delivery, or loss of data.

Indemnification

You agree to indemnify, defend, and hold harmless Erythro Labs, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or related to your use of our services, your violation of these Terms, or your violation of any rights of another party.

Privacy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms of our Privacy Policy.

Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms, is harmful to other users, or is otherwise inappropriate.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Your City], India.

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of these Terms will be revised accordingly. We encourage you to review these Terms periodically for any updates.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Erythro Labs Pvt. Ltd.
Email: support@erythrolab.com

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By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.